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Staff Support for Individual Client Needs

This service is dedicated to supporting care teams with individualised assessments that address complex needs and communication challenges. We provide staff with practical strategies and insights to deliver effective person-centred care, ensuring that individuals remain at the heart of every decision. Together, we create a supportive environment for both staff and the people they care for.

Our Service Options Include:

  • Detailed Pre-Assessment: Understanding the individual’s strengths, preferences, and background to create a personalised care plan.

  • Comprehensive Physiotherapy, Functional, Wellbeing & Behaviour Assessment conducted at home.  From this assessment, we create personalised strategies that maximise comfort and wellbeing while supporting staff in delivering effective care. 

  • Environmental Assessment:  We assess the individual’s home environment to identify factors that influence comfort and safety.

  • Non-Pharmacological Behaviour Support: Practical strategies to address responsive behaviours and enhance quality of life.

  • Collaborative Care: Facilitating a person-centred plan by working closely with healthcare providers and the support team.

  • Quality of Life Strategies: Techniques to support wellbeing, resilience, and coping skills.

  • Comprehensive Report: Evidence-based recommendations to effectively manage changing behaviours, complex care needs, and communication barriers. These suggestions assist staff in addressing challenges such as client refusal of services while ensuring compliance with Aged Care and NDIS standards.

  • Safety Assessment: Recommendations focused on ensuring safety for both clients and staff during transfers and mobility, including suggestions for low-cost equipment.

  • Reablement Potential: Strategies aimed at enhancing clients' functional abilities and independence, aligned with Aged Care and NDIS objectives for improving wellbeing and quality of life.

  • Care Plan Recommendations: Tailored strategies to support personal care, meaningful engagement, and day-to-day functioning for a holistic approach.

  • Personalised 'About Me' Chart: A custom chart designed to assist staff in engaging meaningfully with clients, fostering better understanding and connection.

  • Follow-Up Consulting and Staff Training: Ongoing support through in-person, phone, or email sessions, as well as attendance at team meetings to ensure high-quality, person-centred care delivery.​​​

Pricing:

Total Time Required: 7 - 12 hours

Pricing: $224 per hour

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“Your comprehensive report and support of mum is greatly appreciated and will form an important part of her Change of Situation request.”

 

“Your assessment was forwarded on by the Geriatrician. Everyone is finding the report so very useful!”

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