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  • Do I need a referral?
    A referral is not required, however it is helpful to have clear medical history and a list of your medications. Your GP, allied health professional, nurse or care coordinator can complete an online referral, and you are able to self-refer yourself or a loved one by contacting me via the 'Contact' button.
  • Do private health insurance rebates apply?
    Yes. You will need to contact your provider and quote codes 535 (initial assessment) 530 (standard review) 536 (longer review time). My provider details are: Absolute Care Therapy, Amanda Burnby, Senior Physiotherapist, ABN: 15183459578
  • Do Medicare rebates apply?
    Yes: If you have a chronic condition that requires physiotherapy services, your GP can assess you for a GP Management Plan. The GP Management Plan provides you with approximately $58 rebate towards the cost of your physiotherapy service. * You are entitled to 5 x sessions per year in total. Please see the following website for further information, or contact your GP clinic to discuss. * Prices correct July 2023
  • What should I expect at a home visit?
    Comprehensive Initial Assessment: This is a detailed assessment and often can take up to 1.5 hours to complete. If you think you will find this too tiring, please try and put as much detail as you can in the 'Client booking form' so that I can prefill the information. The first half is usually questions, and we can complete these sitting comfortably in a chair near each other. I usually write things down on a clipboard. I will also ask you for your consent for treatment and explain how my service works and answer any questions to the best of my ability. I welcome you to have a support person present during the initial assessment, as we will cover a lot of information. I will provide you with a written report after I have completed the documentation and with your consent I will also write a letter to your GP and Coordinator if you have one. Some of the assessment will be completed in a bedroom laying on a bed. If you are not comfortable with this please let me know at the start of the session and I can adapt things. Follow Up Sessions: Follow up sessions are usually around 45 minutes and can involve a variety of treatment techniques. I often use hands on techniques including massage/soft tissue techniques. If you would prefer to not be touched that is fine and I can adapt my techniques. Most importantly, you can expert to feel heard and understood. I pride myself on genuinely wanting to help people and I will take the time to get to know you and your story.
  • How should I prepare for the home visit?
    Initial Assessment: Prior to the initial assessment, if you can collate any medical records that relate to areas of concern, and/or find a recent hospital discharge letter or specialist report, this is very helpful. Follow up sessions: If you have an exercise program, please have that handy so we can review it together. Please wear comfortable clothing and well fitting shoes - not thongs or floppy slippers. Other than that you don't need to prepare anything. I will come prepared with a smile and will happily share it with you.
  • What payment options do you offer?
    I require full payment bank transfer within 7 days after issuing the invoice. I will then provide with a receipt that can be used to claim back via Medicare or your Health Insurer. For Home Care Package clients, services can be fully funded through your pacakage and I can bill your provider directly. For self-managed NDIS participants, I require full payment bank transfer within 7 days after issuing the invoice, and I will provide a receipt for claiming. For plan-managed NDIS participants, services can be fully funded through your package and I can bill your package coordinator directly. At this stage I am unable to provide fully funded services to Agency managed NDIS participants. I adhere to the strict standards required for registration, however the cost of becoming accredited is not a financially viable option for my small business. I am able to provide private services where we can look at Medicare/Health insurance rebates.
  • What is your cancellation policy?

Please read through the following FAQ's and contact me should you have any questions.

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