Frequently Asked Questions

When you first reach out, I will arrange a time for a phone conversation. During this call, we can discuss any concerns you may have, what you hope to achieve through our involvement, and how I can best support your needs. This initial conversation helps me understand your situation and ensures that the services provided align with your goals. Rest assured, this will be a friendly and supportive conversation. I’m here to help you achieve the best possible outcome, and I look forward to working together.

Physiotherapy, Functional and Wellbeing Assessment: This service begins with sending through pre-assessment questionnaires. These will guide my assessment and help me tailor my recommendations. I will then conduct an initial assessment either at home or in our clinic, where I will complete a physiotherapy and functional assessment. This typically takes around 1.5 hours. The assessment will help identify areas of need, functional difficulties, or opportunities for improvement, enabling me to develop a targeted therapy plan that enhances overall wellbeing and independence. Following this, I may need to schedule another visit to assess during personal care tasks or specific situations causing concern. This additional observation helps me gain a clearer understanding of the challenges and how best to address them. Assessment for Cognitive Stimulation Therapy: This is a much shorter assessment, designed to determine a baseline of your memory and thinking strengths, plus your likes, dislikes and overall wellbeing. We will assess these again at the end of the program to determine if there have been improvements.

Absolutely NOT! We respect your preferences and believe in providing assessments that align with your wishes. Our comprehensive physiotherapy, functional, and wellbeing assessment can be conducted without cognitive screening. However, for our Cognitive Stimulation Therapy program, we do routinely conduct basic assessments of memory and thinking skills. This helps us accurately track your progress throughout the program. If you prefer not to have these cognitive assessments, you are welcome to request so.

Once the assessments are completed, I will compile the information, discuss my findings with you, and create a comprehensive report. This report will detail my recommendations and provide a clear plan for moving forward.

Please feel free to email me with any questions or concerns at any time. We can also arrange a private discussion over the phone or via video call if needed. I'm here to support you throughout the entire process, ensuring that you feel confident and informed every step of the way.

Group Session: You can expect engaging activities designed to stimulate cognitive functions, such as memory exercises, problem-solving tasks, and discussion topics. The session will be interactive, providing social interaction and mental stimulation in a supportive group environment. Some content may be controversial and could stimulate strong opinions. This approach is intended to challenge your thinking and build new connections to enhance brain health. Individual Session: You will receive tailored activities focused on your specific cognitive needs and goals. The session will involve personalised exercises, one-on-one interaction, and strategies aimed at enhancing your cognitive abilities and overall well-being. As with group sessions, some content may be controversial and could provoke strong opinions. This approach is intended to challenge your thinking and stimulate brain health by encouraging new connections.

A GP referral is not required to access services. Please complete the referral form here or contact us to discuss.

Yes. Private Health Insurance: You will need to contact your provider and quote the following codes: 535 (initial assessment) and 536 (extended review time). My provider details are: Business Name: Absolute Care Therapy Provider: Amanda Burnby, Senior Physiotherapist ABN: 15183459578 They will let you know how much rebate you can claim for each session. Medicare Rebate: If you have a chronic condition that requires physiotherapy services, your GP can assess you for a GP Management Plan. The GP Management Plan provides you with a rebate towards the cost of your physiotherapy service. You are entitled to 5 x sessions per year in total. Please see the following website for further information, or contact your GP clinic to discuss. https://www.servicesaustralia.gov.au/chronic-disease-gp-management-plans-and-team-care-arrangements?context=20 Our Medicare Provider Number for Home Visits: 6521441L Our Medicare Provider Number for Clinic Sessions 6521442A

Yes we do! We are a preferred provider at many Home Care Package organisations and for those where we are not, we are happy to onboard with them. We provide therapy and support to Self-Managed or Plan-Managed National Disability Insurance Scheme (NDIS) clients At this stage we don't provide services to NDIA-Managed NDIS participants, however this may change in the future.